CT SCAN ROOM
Medical and Dental Services

Dental Clinic

The VAHS Dental Clinic is in its 14th year of operation. With the support of administrative staff and a full time dentist, services are provided by volunteer dentists, hygienists, assistants, and students.

Our Dental Clinic offers preventative and urgent services to patients with little or no dental coverage; it is the lowest barrier option to address basic dental needs for people in the Lower Mainland.

Support our work

We are grateful for the generosity of our volunteers, students, donors, and community members who make our operations possible.

We are always looking for volunteers for all positions within our Clinic. For more information, please be in touch via the contact information on this page.

To donate to the Dental Clinic, please click the donate button on the right side of this page, or click here to donate through Canada Helps. The Canada Helps page is not a payment option for treatment.


Service changes due to COVID-19

We are performing COVID-19 pre-screenings over the phone. Please call or email the office for pre-screening. We will contact you to provide support or a potential appointment.


Current operating hours

Dental Clinic (455 East Hastings St.)
Monday to Friday from 9:00 AM–4:00 PM
+ 1 Saturday per month

Indigenous Early Years Satellite Clinic (717 Princess Ave.)
Please contact the office for times.

 

Both clinics are by appointment only (no walk-ins). Please contact the office to book an appointment. We halt intake once the maximum patient capacity has been reached.


Treatments offered

  • Screenings and Assessments: exams, cancer screenings, prescriptions, X-Rays, CT Scans, cephalometric (coming soon)

  • Hygiene (cleanings, oral hygiene instructions)

  • Cosmetic treatments (teeth whitening)

  • Basic treatments (fillings, sealants)

  • Endodontic treatments (simple and complex root canals)

  • Simple/surgical extractions

  • Major restorative treatments (inlays and onlays, crowns, bridges, veneers) 

  • Straumann implants (for selective cases)

  • Full and partial dentures

  • Nightguards

  • Gas and IV sedation (for selective cases)

  • Limited gum surgeries

Treatments that we do not offer

  • Full sedation

  • Orthodontic treatments

  • Major gum surgeries

Root canals and surgical treatments

Not all root canal and surgical treatments are the same, therefore special considerations will be given to complex extractions, complex/multiple root canals and re-treatments, and apical chronic tooth infections.


General patient intake policy

  • Everybody is welcome.

  • Patients with dental coverage are asked to bring their IDs. No exceptions are granted. Examples of IDs: care card number, Indigenous status card, parole (ID card and officer's contact information), interim federal health program (IFHP-UCI #), healthy kids' program, dental insurance, etc.

  • For patients without dental coverage, our Internal Fee Guide will be suggested at the time of the screening.

  • Any patient's needs will be evaluated based on the Dental Clinic's daily capacity and budget limitations.

  • We reserve the right to deny any treatment at any time. We practice Zero Tolerance to inappropriate behavior towards staff/volunteers and other patients.

  • We reserve the right to screen patients and prioritize treatments.

  • We do not grant any type of preference to specific patients or treatments.  We are here to help and we help everybody as much as we can in the same way. 


Booking an appointment

The first appointment at the clinic will be a new patient exam, we charge up to $160 CAD for exam, x-rays, and panoramic x-ray. Any other cost estimates will be given after the examination. We do not provide estimates over the phone or email. 

Please call or email to book an appointment and provide the following information:

  • Full legal name

  • Care card and/or coverage information

  • Phone number

  • Email address

  • Preferred contact method

Our office has an automated confirmation system; every patient will need to confirm their appointment either by Phone, Email or Text (no exceptions). If confirmation is not given, the office will consider this as a potential no-show and will cancel the appointment. 


Cancelling an appointment

48 Business/Working hours notice is needed for cancelling or rescheduling appointments. There is a no-show or last-minute cancellation fee of $60 CAD administrative charge at the next appointment or day of cancellation. 

If two consecutive “no-shows" are recorded in our system, our office reserves the right to deny further appointments and remove the patient from the waiting list. A formal dismissal letter will be sent either by mail or email to confirm this action.  This letter will follow the guidelines of local regulatory bodies. 


Waiting list

Currently, our office is booking some treatments 2–3 months in advance. We understand that some treatments might be urgent. Due to operational limitations and the high demand for services, we may not be able to fulfill all requests in a timely manner.


Payment information

For full information, please contact our front desk.

Methods of payment include:

  • Debit or Credit Card (Visa, Amex, MasterCard)

  • Cash

  • Cheques issued to Vancouver Aboriginal Health Society (Memo: Dental Clinic payment) 

  • Online payments: Include Dental Clinic payment in the memo section. Please save the email confirmation as proof of payment.

Fee schedule for individuals under government programs:

  • We bill each government program without any exceptions.

  • It is the patient's responsibility to bring their IDs and any coverage information. We will not accept any patient without this information.

  • It is the patient's responsibility to cover any outstanding cost for treatments that are not covered under their respective programs.

  • Our office reserves the right to deny treatment beyond our office capacity and budget limitations.


Office forms

  • Click HERE for Referral Form (PDF)
  • Click HERE for Medical History Form (PDF)
  • Click HERE for IV Sedation Info Sheet (PDF)
  • Click HERE for COVID-19 Form (PDF)
  • Click HERE for Patient Resource Sheet (PDF)

Contact us

Dental Clinic 

455 East Hastings Street

Vancouver, BC V6A 1P5

Indigenous Early Years Satellite Dental Clinic 

717 Princess Ave

Vancouver, BC V6A 3E4

 

 

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